[Resolved] Vodafone Mumbai, Physical Bill Copy — Physical Bill copy delivered to wrong person | |
Dear Authority, This is not new for me to fight with Vodafone for my physical bill copy. Each and every time i need to call and follow up for my physical copy. But this time for the bill of July-Aug bill, was delivered to wrong person and after that i call 3-4 times to call center. In return they provided me their query registration number only and still the same is not resolved. Also they are telling that " our system is showning that bill has already been delivered to mentioned address", yes, the address they are mentioning is correct but the person to whom bill was delivered is not the person of my knowledge. Also call center people are asking me to * put request for duplicate bill OR * go to cyber cafe and take color printout of the same. Although the bill is of one month back, but i need to submit the orignal copy to my company. Request you to take some action against it and ask concerns to provide me the orignal physical bill copy of the Jul-Aug period. Waiting for reply. Regards Sandip Chauhan [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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