[Resolved] Vodafone — Mislead while taking new cell connection | |||
This is in respect with the new post paid connection, I have taken from Mulund (w) store. Initially, I was advised that the bonafide letter on my company letter head (Nomura Ex Lehman – which is a registered company with Vodafone) will be sufficient for the address proof. The executive for address verification did visited the place, mentioned on the letter, but due to a typo mistake , the address was mentioned as 2D 701 instead of 2D 707 on the letter I submitted initially. Correcting the same, I re submitted the letter with correct address on it to Vijay/Sumeet in Mulund (W) store. But then , I am being advised that this letter may not be accepted and I may need to submit some other proof. I am unable to understand here, then how come at the time of giving the connection ,this proof was not an issue. Similar case happened previously also, when I took a prepaid connection #[protected]. Then also I was advised that no address proof is required in case of pre paid. That was an external vendor from whom I took the connection , so I ignored the scenario. But this time an executive from a registered store has mislead me, which is actually not an acceptable thing. Since then , I have called customer care twice or thrice but not got any satisfying response and my number is still not active. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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