[Resolved]  Vodafone — caller line identification deactivated

Address:Mumbai Suburban, Maharashtra

My (Cell No. [protected]) caller line identification have been deacitivated. I had submitted all the required documents at the time of going for Vodafone services and also submitted the documents some three months back. It seems Vodafone is not keeping the records in proper way and passing the onus to customer. When I have submitted the documents twice, why I need to again give the documents? At the Vodafone stores, they are not giving receipt of the documents.



Vodofone being responsible organization should avoid this.Vodafone should remember that it is not monopoly market. If it continues to harrass the customer, customer will switch over to other services. We have not seen any govt. notification in this regard which the Vodafone claims.
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Aug 13, 2020
Complaint marked as Resolved 
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