Address: | Mumbai Suburban, Maharashtra |
I am a suscriber of the above mentioned service provider for a pretty long time- since 2002. Recently- this provider is harassing its old customers in the name of reverification . They contend that they are doing this reverification in consonance with instructions from Government of INDIA. in that case- they are supposed to do this for each and every customer.It seems that they are sending this reverifcation mesaage to selective customers and trying to give an impression that they have accomplished the job. I would like to mention that mine is post paid connection and at one time it was a corporate connection ( Tata group) Being post paid and originally corporate in nature there should not be any iota of doubt regarding the genuineness.
Even then after receipt of the message I submitted several times in the rececent past.-I clearly remember that I submitted in April & September - this year.Again - I am getting a mesage this month.
This is sheer harassment.If at all reverification is required- it is the duty of Vodafone personnal to visit the premises of the customer for reverification of the same.How can they expect the customer to visit their office every month. I further gather that this message is not sent to all cutomers. In absence of the same the efficacy of the execuse is also questionable. Was this information helpful? |
vodafone services are going pathetic... its high time we need to switch on the upcomming operators. cause once they reciev demand from consumers they dont know to value them..