Vodafone — vodafone deducted rs 399 from my account i didn't get any vodafone bis service in return

Address:

Mumbai Suburban, Maharashtra

vodafone BIS is not active. any "edge" singal nor "GPRS" in capital can be seen. its showing "gprs" in small. since 17th midnite. am not able to browse the internet. manual setting has also been done. bis399 is already deducted frm my account n i got a msg for the same as well. customer care fail to help me instead they repeat the same things like reboot your phone n all again n again.. they're not able even identify the problem properly.. very poor service of vodafone customer care.. i have wasted my whole day n now completely frustrated n fedup..