[Resolved] Vodafone — DND Issues

cute_samm

from Pune, Maharashtra

Address:

Mumbai Suburban, Maharashtra

Hi ,

My vodafone mobile # [protected]. i have not activated any DND service on this no. but still my no, is in DND list. Due to this i m unable to receive sms for some of my paid service.
when i call vodafone c.care they say ur no is not in DND list & even when i put sms to stop dnd on 1909 it also give the same message .

Please do the needful on top priority , as my paid service is getting wasted

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Dec 8, 2016

Complaint marked as Resolved

Verified Support

Feb 24, 2012

Vodafone India Customer Care's response Hello Sumeet,

We would like to inform you that your request for DND deactivation is under process and the service will be deactivated in 7 working days. Do email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai

Verified Support

Feb 24, 2012

Vodafone India Customer Care's response Hi Sumeet,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai