[Resolved] Vodafone — nano sim | |||
i still not received nano sim by vodafone. its been 10 days and they everyday say it gonna take 24 hours to deliver. first the voda store gave me a nano sim from their outlet in karol bagh and said it will take 3 days to activate. i waited for 3 days but still i didnt get any signal so i called customer care and they told me that karol bagh voda store gave me wrong nano sim whose sim number does not match. so they are pretty lame in their job. so i asked customer care to give me another duplicate sim.they said to be deliver in 24 hours but it wasnt and i again lodged a complaint to them. they again told me to wait for 24 hours but i guess 24 hours means a lot of time to them.i am so pissed of with this behaviour and i am not able to use my mobile and i am becoming socially unavailable. :( Was this information helpful? | |||
Dec 16, 2016 Complaint marked as Resolved Verified Support Nov 29, 2012 Vodafone India Customer Care's response Hello Sir/Madam, Please share your current and alternate contact numbers with us at http://bit.ly/Utuatp and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. | |||
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+91 22 7171 5000 (HQ)
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I dont know why vodafone stores are so scarce...i have to stand in a queue even before the opening of the store...and they don't even have a phone...what a mobile service provider...
Called at customer care...first call the lady disconnected the phone...second call...she kept saying "Maafi chahte hain"...they don't even know what's nano sim...without phone for the last 24 hrs...seriously impacting my biz...i dnt knw why vodafone has a customer care..the lady said you need to go back to the store...i m amazed by the service level of vodafone...
GUYS if you are planning to take VODAFONE...think atleast 100 times...they don't have vodafone store everywhere...if it is there it would take you atleast 3-4 hrs for your issue at the store...and most important the staff at vodafone store is incapable of handling the customers...they are very rude...