[Resolved]  Vodafone — Non refund of security amount

Address:

Nawanshahr, Punjab

R/Sir,

I had purchased a Vodafone postpaid SIM during APril-09. I opted for a postpaid plan with security amount Rs-250/--. At that time I was told that if I would discontinue this no any time in future whole security amount will be refunded to me with a payee check to my name on my billing address. Now I discontinued this no in the starting of April this year and also paid the total outstanding due against the no. But yet now I have not received my security amount. I sent several emails to the Vodafone customer care but every time they end up giving me new docket no and the fake surety to refund the security within 10 working days. I also visited Vodafone store 4-5 times at sec-11, Panchkula, but every time they say there system is not working so they can’t see the status of my docket. I also visited them yesterday and they gave the same excuse with the hospitality that if I am so eager for the refund then go to consumer court, they can’t do anything good for me. Now sir please tells me what I should do in this case. These private companies are making merry on there huge profits and we common man are bearing the brunt of there bad and malign practices. I am also attaching the mails that they have sent me.

Name:Maneesh Kumar
Vfone No- [protected]