[Resolved]  Vodafone — VODAFONE CHEATS SMARTLY

Address:

South Delhi, Delhi

Hi,
As per customer care's DIRECTION (mail is attached below), I recharged my deactivated vodafone number [protected] for activation by online recharge of Rs. 200 (RECEIPT ATTACHED BELOW).
Neither the number is activated nor the money is returned back to my account.
Already I have sent mail MANY TIMES , but so far I have got no reply.
SUGGEST ME HOW CAN I EITHER GET ACTIVATED MY NUMBER OR RETURN BACK THE MONEY.
Thanks and regards,
Dr. Akil Ahmed

[protected][protected][protected]
CUSTOMER CARE'S MAIL:
From: NodalDEL <nodal.[protected]@vodafone.com>
To: [protected]@yahoo.com
Sent: Tuesday, 6 September 2011 3:31 PM
Subject: Services of your Vodafone number [protected] [REF:[protected]]

Dear Dr.Ahmed,

Thank you for your E-mail dated 04/09/11 regarding the services of your Vodafone account number [protected].

We would like to inform you that your life time prepaid account was not recharged for the last 3 months. Hence the services of your Vodafone account got deactivated on 20/06/11.

Further, before deactivating your account the following SMS was sent on on your Vodafone account.

Dear Customer. Recharge with Rs200 or above within next 24 hours to enjoy uninterrupted services. Non recharge will lead to permanent deactivation of services.

Should you require any further assistance, please write to us at vodafonecare.[protected]@vodafone.com or call us at 111 or +91 - ([protected].

Assuring you with the best of our services at all times.

Happy to help,

Sukhvinder Singh
Nodal Office
Vodafone Delhi
Contact numbers:
Nodal office: +91-[protected] Available between 9:30 a.m. to 6 p.m.
(Monday to Friday)
Customer care: +[protected] /111
Fax : +[protected]
E-mail : Sushma.[protected]@vodafone.com
Website : www.vodafone.in

From: Dr. Akil Ahmed [mailto:[protected]@yahoo.com]
Sent: Sunday, September 04, 2011 1:53 PM
To: VODAFONECARE (KOL-NE)
Cc: KOL-CS-nodal.wb
Subject: Activation of an NRI's vodafone number

Hi,
I am now in abroad for employment purpose and so have not used my vodafone number for some months.
It has been de-activated.
Please tell me how can it be activated so that I may use my number.

My vodafone no: [protected]
Address in id: II-D, Prasad Complex, 26, Joga Bai, Jamia Nagar, New Delhi - 110025
Name: Akil Ahmed


Thanks and regards,

Dr Ahmed

[protected][protected][protected]
ONLINE RECHARGE DETAIL:
Dear akil ahmed,
Thank you for recharging your Vodafone Prepaid card through the Vodafone Online shop. Your order details are mentioned below:
Order ID : o11860450
Payment Transaction ID: MSBI[protected]
Date &amp; time of order : 11 Sep, 2011 13:34:47
Order Amount : Rs. 200.0/- Only
order details:
Online Recharge
Name: Talktime 200
MSISDN: [protected]
Amount: 200.0