[Resolved] Vodafone — No network from last 5 days | |
Respected Sir, I want to submit a complaint & inform you about Vodafone poor communication gap or unmanageable services which I faced. I am using Vodafone (No. -[protected]) postpaid 150 plan and now I want to migrate this service in prepaid (Convert postpaid in prepaid). Now I want to convert this number ([protected]) in prepaid. For this I already visited in customer care of Vodafone which is in Dwarka Sector-12, DELHI at dated 29/08/2013 & filled a migration form. I have already paid my all amount in advance. After this process customer care told me it will convert in next 24-48 hours but 5 days have been left , its still switched off. I have complaint many time in vodafone customer care but they all time taking 48 hours time for resolutions and after 48 hours no buddy inform or call me, every time I have to call at vodafone. Vodafone is not able to convert postpaid in prepaid, so how can I solve my issue. I have already paid much more to vodafone now I want to convert my number in prepaid. I will take legal action for this if vodafone not supporting me. Kindly help me. I want to ask from Vodafone :- Why u can’t migrate my number in prepaid? Why you not describe me in detail about this issue? No buddy call back me or inform me about my issue , every time I have to call…. , Why every time I call vodafone? My all friends able to migrate postpaid connection in prepaid but why I m facing this issue? Regards, Himanshu Tyagi, H.No. 92, Pocket-A, Phase-II, Sectro-13, Dwarka. Delhi-110078. Mob- [protected]. Was this information helpful? | |
Jan 3, 2017 Complaint marked as Resolved Verified Support Sep 03, 2013 Vodafone India Customer Care's response Hello Himanshu, Thank you for speaking with us. Trust we were able to assist with your migration related concern. Regards, Vodafone Customer Care, Delhi & NCR | |
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