[Resolved]  Vodafone — Not activating my account

Address:Maharashtra

Sir/madam

As my bill of vodafone was always very high compared to my uses in the postpaid plan, i wanted to convert it into the prepaid plan for which i was provided with a new sim card on 24 dec 2012 thereafter my services were not activated. I again visited the vodafone gallery on 26 dec 2012 to get my number activated. My number was activated after filing the complaint online but only for incoming calls. I have paid rs 350 for prepaid on 24 dec 2012 but continuously telling the amount i have is rs 0.0 valid upto sep 2015. My complaint through customer care number [protected] tells me there is some technical error but it is not got rectified till today i. E. 31 dec 2012.
Kindly take the necessary action.
Thanking you,
Tanima niagm
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Jan 03, 2013
Vodafone India Customer Care's response
Hello Tanima Nigam,

Kindly share your current and alternate contact numbers at http://bit.ly/YWGEsi so that we can address your concern soon.

Regards,
Vodafone Customer Care.
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