[Resolved] Vodafone — Not responding..

APChandru

Address:

Kanchipuram, Tamil Nadu

Hello;

I've requested for change of plan from April first week and none are being answered.. They just create reference numbers and no solution..
(By changing the plan the rate changes from 50paise to 30 paise that would save me around 250 - 300 rupees per month. So they dont respond because they dont want to lose this extra money).

Mob No: [protected]
Vodafone

Reference numbers created by vodafone in one and half months are as follows [protected] &[protected]. Don't know what the customers can do just with the reference numbers and solution not provided..

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Dec 18, 2016

Complaint marked as Resolved

Verified Support

Jan 12, 2012

Vodafone India Customer Care's response Hello Sangamesh,

Thank you for your time on our call. Trust your services are working fine. Leave us a message if you require any assistance.

Regards,
Vodafone Customer Care, Karnataka

Verified Support

May 16, 2013

Vodafone India Customer Care's response Hello Chandru,

Trust we were able to address your concern. Thank you for your time on the call.

Regards,
Vodafone Customer Care.

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Comments

biplaw

from Noida, Uttar Pradesh

Vodafone — not response

I have given application to change my plan from prepaid 2 postpaid and paid money 250/ and some documents on 22.04.2010. but uptill now not any response. customer care and vodafone store are also not responding.

Executive Name : Mr Suresh
Contact No : 0-[protected].
Chanell Partner : M/s Intouch Solution P Ltd ,
Receipt No - 25756

My Name : Biplaw Chaubey
Contact No : [protected],[protected]

Pls take a serious action against above and reply me as fast as possible.

sar_pachimbare

from Kolkata, West Bengal

Vodafone — Not respond

Dear Sir/ Madam,

From last 3 years I am using Vodafone mobile postpaid services. I am regularly paid my bills. Last month I decided convert plan postpaid to prepaid. I followed vodafone rules for this process, paid my all pending payments also as per my disscussion with vodafone executive he agree to adjust my deposit in my due amount also. I give the request on 25th May 2011 which is my bill generated date. They commited me your new prepaid will activated next 6 working days. but still the cards not working & now they wants extra money from me. If my card deactivate on 25th May 2011 & I am not using any services from that date why I am paying money to them. I have all mail communication with them but still they dont give me proper commitment. Please look into this matter & I wanted take strict action on them.

Thanks & Regards,

Sardar B. Pachimbare

[protected]

sangamesh patil 2

Vodafone — Not responding to complaint

Hello
I am the user of Vodafone prepaid number +91 [protected] since 2008 July. Hence in other networks all the tariff will be chanced in once in a year.
But in Vodafone they cheat the customer by changing the tariff in every 3 months. my earlier plan was to call Vodafone at 10 ps per min, to other network was 30 ps per min. That is with the recharge of 42 rs. But now i am being charged 1rs per min for every call. I have called the customer care people many times but no response.. The customer care executive place my call in hold..

And I have sent a message on 4th of jan 2012 to port my number to other network but the company is not providing me the port number .
I am really feed off with there service please help me to get my port number or get the same tariff..

Regards
sangamesh Patil
no 598 11th cross
sadashiva nagar
Bangalore 560080

APChandru

Hello;

So u asked me to trust and now after 7 days still i got only reference number but nothing done..
So this story was initially delayed by 45 days now added up with 7 more gone to 52 days (yes plan to celebrate)..
Ok number portability has been initialised atleast do that quicker..