[Resolved]  Vodafone — Innocent Customers Entrapped by Mobile Companies

Address:

Pathanamthitta, Kerala

Vodafone is sending a lot of service message & once i accidently pressed the retreived button once, hereafter every month they are deducting monthly rental charge without asking a confirmation. I tried several times in customer care, but there is no option regarding such deactivation. They are purposely trapping the customers in such a way with their many such services. So we need an immediate action against such trap as i can't afford such charges. More over my mob is not supporting tha web services as i haven't took web service till this time.
They are purposefully trapping the customers in such a way & many people getting trapped by this type of numorous calls/mssgs with out asking any confirmation dialogue. Immediate action required as they can provide a confirmation dialogue box before finalising any service or appoint a customer care executive for attending such complaint calls. The system generated customer care are not supporting the deactivation of such problems.
Vodafone is simply trapping & exploiting the customers.