[Resolved] Vodafone — Outgoing blocked recharge not processed since more than 2 weeks | |||
Took two weeks for prepaid card activation and even now my outgoing is still not working even though I had taken a recharge of Rs 250 at the time of taking the SIM card. I have made so many calls and emails and complaints. No proper response and massive delays. I’m totally fed up! Was this information helpful? | |||
Dec 16, 2016 Complaint marked as Resolved Verified Support Mar 14, 2013 Vodafone India Customer Care's response Hello Aditya, Kindly share your contact number with us at http://bit.ly/ZNVCo4 and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. | |||
2 Comments | |||
Comments
HI,
i have 3 vodafone numbers on my name. ONe is used by my Dad. We had payed all the 3 bills before time and have the receipt as well. But i have been receiving call from call centre of vodafone saying " one bill has not been paid " and we will deactivate the service, which they did. Inspite of me telling them its been done, i have the receipt, i provided them the receipt details as well... but what so ever i had to do this 4 times, to different people calling from call centre.. ( i really dont know ...how they say THEY ARE HAPPY 2 HELP ).
Now our bank show the entry of VODAFONE for the same bill been collected on 17th of April and we paid the bill on 14th...
so now can someone help me with some CEO email id..or any NEWS cahnnel site...where i can carry forward this of VODAFONE...
because of all this they have deactivated my DADA no... completely now..no out going and no incoming at ALL... my dad been suffering from his Business calls... BECAUSE of VODAFONE ERROR..or whatever... they dont even have a CLUE... i have mailed my complaint to vodafone care as well.. visited the store yesterday 3may again.. but no actions have been taken so far...
please some one help me in taking this further SERIOUSLY...
i have 3 vodafone numbers on my name. ONe is used by my Dad. We had payed all the 3 bills before time and have the receipt as well. But i have been receiving call from call centre of vodafone saying " one bill has not been paid " and we will deactivate the service, which they did. Inspite of me telling them its been done, i have the receipt, i provided them the receipt details as well... but what so ever i had to do this 4 times, to different people calling from call centre.. ( i really dont know ...how they say THEY ARE HAPPY 2 HELP ).
Now our bank show the entry of VODAFONE for the same bill been collected on 17th of April and we paid the bill on 14th...
so now can someone help me with some CEO email id..or any NEWS cahnnel site...where i can carry forward this of VODAFONE...
because of all this they have deactivated my DADA no... completely now..no out going and no incoming at ALL... my dad been suffering from his Business calls... BECAUSE of VODAFONE ERROR..or whatever... they dont even have a CLUE... i have mailed my complaint to vodafone care as well.. visited the store yesterday 3may again.. but no actions have been taken so far...
please some one help me in taking this further SERIOUSLY...
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — OUTGOING BLOCKED
To,The Manager Customer Service,
Vodafone Essar Limited,
Peninsula Corporate Park,
Ganpat Rao Kadam Marg,
Lower Parel, Mumbai – 400 013
FAX NO : +[protected] / 6666 1222 Dear Sir / Ma’am
Subject : Vodafone Cellular No.[protected] It does not give me pleasure at all to waste my time and yours about the CALLOUS SERVICES of VODAFONE INDIA my vodafone outgoing and incoming call had been bard on dated 19/12/07 without any infomation or massage from your side .that time ihave face lots of problem idont have idea about this and i went from outside from delhi .i had made 3 time call to coustmer care i have'nt got any good response from c.c. i just want atlest inform the coustmer before break the service .