[Resolved]  Vodafone — Overcharging and Premature Deactivation

Address:West Bengal

I am a Postpaid Vodafone Mobile User.
Listing my grievances as follows:
-False requests taken by Customer Care
-Inflated data usage
-Extremely poor follow-up on my case despite regular, daily inquiries and requests from my end
-Deactivation of my services prior to resolution of my registered complaint
-Deactivation of my Data Capping when asked to Deactivate Data Services
-Overcharging (the 3rd instance of this)
-No attempt to reach a solution for my problem
-Instead deactivating my outgoing and messaging services
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Jan 14, 2017
Complaint marked as Resolved 
Verified Support
Jun 14, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (metroind),

Please help us with your current and alternate contact numbers at http://bit.ly/13KaVxH and we will get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

vodafone-overcharge — overcharged

hi team

1.i have been overcharged by Vodafone and also not refunding my money.
2.Blackberry charges are hopeless..overcharged
3.they promised that they will give us free gifts for new postpaid connections. now its my 4th month connected with Vodafone i still haven't received any gifts.

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