[Resolved]  Vodafone — -ve balance

Address:Patiala, Punjab

My vodafone prepaid no is [protected].
My account balance is Rs. -719(negative)
This is the third time i m facing this problem with vodafone.
firstly Rs. -131,2nd time Rs. -33 and Rs. -719
Firstly i was using vodafone Gprs Pack and pack expires due to usage of liimit of dta pack and
vodafone start deducting balance from my account at 10p/kb pack and shows no reduction of balance at *141#
After 5-6 hours later Balance gets deducted and my account balance was Rs -131.
Vodafone Customer care assure me to deactivate 10p/kb pack and i have done it but problem remains the same and next time my balance was -33

and this time vodafone deactivate my all packs itself and also 10p/kb
but aftter using Gprs pack again my balance is again deducted Rs -719


There times vodafone make mistake.
I have been using Vodafone 3 yrs.
Poor Response of Vodafone Customer Care, No feature of Checking data balance in gprs pack,
automatically activation of service by vodafone and deduction of balace etc. are the bad thing done by Vodafone.
there is service of checking data balance of gprs pack so Mistake is done by vodafone and we have to pay for this..............
No Way!

So Plz Leave vodafone Networks Go to Others
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Aug 13, 2020
Complaint marked as Resolved 
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