[Resolved]  Vodafone — Poor 3G service but 100% charge

Address:Pune, Maharashtra

Few days back on July 12 i had reuested to active 3G service in one of my mobile (+[protected]. The service was activated but i couldn't see any 3G there. The speed and performance was very poor and even it was taking too much time to open a page. I had contacted customer care to improve the performance but all the effort put in by them didn't help me. So finally i decided to stop the service and in fact i raised a reuest on 20th August to deactivate the service. Since the service was so bad and it didn't help me anyway and it couldn't improve even after giving you 1 months time. The speed was not even like a normal internet speed. In short don't go for Vodafone 3G.
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Dec 20, 2016
Complaint marked as Resolved 
Verified Support
Aug 27, 2013
Vodafone India Customer Care's response
Hello Akshay,

Please be informed that there is no 3G service/3G data pack active on the given number. Kindly let us know if the concern persists once any 3G pack is activated. Alternately, write to us at corpcare.[protected]@vodafone.com for further assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

AS mentioned above i had raised reuest to deactivate it. So the service is no more on the given no.

It was activated in the above no(+[protected] in the said period, i.e. from 14th July to 20th August.

Charging 100% amount for poor service is very disappointing. You guys have charged for 3G in my last bill for the above no.

You can reach me on the contact no in below.

+91 [protected]

Thank you.

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