[Resolved]  Vodafone — poor internet service

Address:Warangal, Andhra Pradesh

please improve internet fast service. iam purchased vodafone modem model no. k3770z.very slow upload and download speed 112bps only.
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
Verified Support
Sep 24, 2012
Vodafone India Customer Care's response
Hello Raj Kumar,

Please provide us your contact number at http://bit.ly/ROUoXH We will get back to assist you with your concern.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

this is second time its happening vodafone has deducted from my prepaid balance charges for internet usage although my internet pack is active.
Hence we should not keep extra balance in main account as they would wipe it out anytime and if you complaint they will give us false reasons and we customers have to end up loosing our hard earned money because of their technical problems.
Iam not at all satisfied with their customer service and they are not at all improving in the service as we facing same problem again and again.
So we should not keep extra balance in our main account as if they charge us for something which we havent used will end up running behind them and at the end of the day will loose more money on calls made for complaints. And looking at their poor service ill have to consider changing operator for myself and all my family and friends.

thanks
Unsatisfied Current Vodafone Customer.
This is second time its happening vodafone has deducted from my prepaid balance charges for internet usage although my internet pack is active.
Hence we should not keep extra balance in main account as they would wipe it out anytime and if you complaint they will give us false reasons and we customers have to end up loosing our hard earned money because of their technical problems.
Iam not at all satisfied with their customer service and they are not at all improving in the service as we facing same problem again and again.
So we should not keep extra balance in our main account as if they charge us for something which we havent used will end up running behind them and at the end of the day will loose more money on calls made for complaints. And looking at their poor service ill have to consider changing operator for myself and all my family and friends.

thanks
Unsatisfied Current Vodafone Customer.
This is second time its happening vodafone has deducted from my prepaid balance charges for internet usage although my internet pack is active.
Hence we should not keep extra balance in main account as they would wipe it out anytime and if you complaint they will give us false reasons and we customers have to end up loosing our hard earned money because of their technical problems.
Iam not at all satisfied with their customer service and they are not at all improving in the service as we facing same problem again and again.
So we should not keep extra balance in our main account as if they charge us for something which we havent used will end up running behind them and at the end of the day will loose more money on calls made for complaints. And looking at their poor service ill have to consider changing operator for myself and all my family and friends.

thanks
Unsatisfied Current Vodafone Customer.
This is second time its happening vodafone has deducted from my prepaid balance charges for internet usage although my internet pack is active.
Hence we should not keep extra balance in main account as they would wipe it out anytime and if you complaint they will give us false reasons and we customers have to end up loosing our hard earned money because of their technical problems.
Iam not at all satisfied with their customer service and they are not at all improving in the service as we facing same problem again and again.
So we should not keep extra balance in our main account as if they charge us for something which we havent used will end up running behind them and at the end of the day will loose more money on calls made for complaints. And looking at their poor service ill have to consider changing operator for myself and all my family and friends.

thanks
Unsatisfied Current Vodafone Customer.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information