[Resolved] Vodafone — Port out Problem | |
I have requested my two number [protected] and [protected] to Port out from Vodafone to TataDocomo. The request were rejected on 26th Aug due to contractual obligations, but as per TRAI, vodafone is not suppose to do so.
however I call customer care, they told me send a mail to corpcare.[protected]@vodafone, to terminate Contractual Obligation, and it will be terminated within 48 working hours. I did same and sent mail on 26th but till now no response from Vodafone. I have called customer care twice but no proper response.
This is really pathetic. Already vodafone is troubling me from last 3-4 months, by deactivating GPRS service everyday, now this, I am really fed up with Vodafone. I really want my both numbers to be port out from Vodafone ASAP. Was this information helpful? | |
Dec 25, 2016 Complaint marked as Resolved Verified Support Aug 31, 2013 Vodafone India Customer Care's response Hello Deepak, Our team is working on your concern. We will update you accordingly. Regards, Vodafone Customer Care, Maharashtra & Goa (except Mumbai) Verified Support Sep 02, 2013 Vodafone India Customer Care's response Hello Deepak, Thank you for writing to us. As per your request, contractual agreement has been removed. We have sent an email to you conveying the same. Regards, Vodafone Customer Care, Maharashtra & Goa (except Mumbai) | |
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