[Resolved]  Vodafone — post paid to prepaid change

Address:

Tamil Nadu

i bought my number [protected] as a postpaid connection from a vodafone store.i wanted to change my number to prepaid.so i asked the person in the store. they asked me to wait for 3 months.at first they said me my number is in 174 plan.but really it was in 225 plan.i did not know that.they are not responding to us.and at the 4th month i asked them to change my plan to 25rs. and they informed me that they have changed the plan.but the bill amount i got was 310 rs.. when i asked them they said me sorry your plan was not changed.it was for another number.they are not allowing me to change to prepaid.after a long request they accepted to change my number to prepaid.so i paid the existing bill amount last Friday. 21/06/2013.they gave me a prepaid sim card.when i asked when will my number be changed to prepaid the store person did not respond me.after i asked three times.after that they replied me the outgoing will be barred on monday 24/06/2013.but still the outgoing is not barred and i received a message that my outstanding bill is 207 and it has been mailed to you.it's very irritating act.after seeing the message i called to the store person.but she cut the call.when i messaged her she said that she is the bus.the time when she replied me was 9.08 AM. i don't know when they will go to work.it's a very irresponsible act from them.the speak only to new customers.they do not respect the existing customers.