[Resolved] Vodafone Postpaid — Migration from Vodafone Postpaid to Prepaid | |||
Hello, Few months back I have moved from Karnataka to Gujarat and Thats why I requested vodafone to convert my PostPaid connection to Prepaid on 16th July 2010. I received a mail stating that process has been started and they will let me know once it is complete. After few days I received a call from Vodafone and she asked reasons. She started suggesting new plans in Vodafone postpaid, But when I was firm on my decision she said someone will contact me for the migration. Then again I did not receive any call for migration, after this I sent them few reminder mails for which I did not receive any response. when I sent a mail saying that I will complain against them then I received a call from Vodafone and Then same thing they suggested new plans but after sometime when I was firm on my decision Vodafone told me that they will migrate and Let me know. Now It has been more than 1.5 months for whole process and I have not received any update. I have taken a new Vodafone postpaid connection in Gujarat and I want my other connection to be migrated to prepaid. But Vodafone is not co-operating. I have been a Vodafone Postpaid customer for more than 3 Years and I never expected that Vodafone will not co-operate like this. Thanks & Regards, Prabhat Pandey Mo# [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Respected
I Want to migrate my voda poatpaid ([protected]) to prepaid. simply i go to kanpur head branch & tell him, they give me complaint no.([protected]) dated 13/8/10. after 1&1/2 month there is no action taken regaurding me. I did not receive any call for migration, after this I sent them few reminder mails for which I did not receive any response. plz take any action my mo - [protected]
kamal nigam
C-444, gujaini ratanlal nagar kanpur up
my other no. is [protected]
I Want to migrate my voda poatpaid ([protected]) to prepaid. simply i go to kanpur head branch & tell him, they give me complaint no.([protected]) dated 13/8/10. after 1&1/2 month there is no action taken regaurding me. I did not receive any call for migration, after this I sent them few reminder mails for which I did not receive any response. plz take any action my mo - [protected]
kamal nigam
C-444, gujaini ratanlal nagar kanpur up
my other no. is [protected]
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Vodafone — Migrating postpaid connection to prepaid
Hi,I have been using vodafone (it was hutch) post paid connection from past seven years. Now I asked vodafone customer care to switch my post paid connection to prepaid connection. They are refusing to do so. I have personally visited vodafone office and also sent an email asking for the same. I got same response saying 'currently this facility is not available' and they have some internal system problem.
I do not understand why I should pay the post paid bills as they have some internal issues. I appreciate any help on this to get rid of vodafone post paid connection and get waiver on post paid bills from the date of request I made to convert prepaid connection. And also I am incurring lot of cost in following up on this issue. Is there a way to get this cost back? I am trying to find a good advocate to deal this. If possible please refer a good advocate. I totally frustrated with vodafone service.
Thanks