[Resolved]  Vodafone Postpaid — Unnecessarily rejecting the application for MNP

Address:Bangalore, Karnataka

I have applied for MNP (mobile number portablity) on 7th of May and on 17 th vodafone rejected my application saying that code i have given is wrong, when cross check the code it is exactly similar to the code i have provided. Then i walk into the vodafone customer care centre, they are not saying any specific reasons for the rejection. Then the customer care person (Chinappa) said u have to go through the whole (painful) process once again to get the number portability.
Now i felt like just cancel the connection and take a new number with another service provider. What is stopping me to do that, is i am using this number for last 3 and a half year and given this number to lot bank and other companies for reference.
I suspect vodfoone is doing this because if they delay it again, i will have to pay one more months rental and all other charges for a usage of only 4 or 5 days.
Hope you will take some action regarding this matter and i do not want anyother persons to face this kind problem to number potability.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information