[Resolved] Vodafone Postpaid — Unnecessary Amount Charged-Rs 11,00/- | |
This is Mr. Dhanesh Chander Alag one of the client of Vodafone services cell no#[protected] since 5yrs, I want to disconnect this number becoz I have been charged extra Rs200 for itemised bill & secondly I was under the scheme of ISD @ the rate Rs1.99per min this service was been deactivated without my permission(I haven’t received any alert regarding the disconnection).I have been charged Rs-11, 00 extra due to disconnection of the ISD scheme. I have complained regarding this issue but no necessary steps have been taken in this matter, hence I have requested for disconnection of this no# due to such bad service given by Vodafone & now they are have sent me a court notice for paying this amount which I am not interested in paying. This is not the first time I have been charged extra, if you check the records for my bills every month some or the other charges are there which are not applicable & then they are been credit to the next months bill. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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This is Sivakumar one of the Vodafone customer had been used a post paid connection(Mob:[protected]) for last one year.Due to some inconvenience, i had cancelled the connection on last 4th Nov 09.I had consulted with Customer care, vazhuthacaud branch, Trivandrum and they told that there was no further dues for me with Vodafone.Today i went to Vodafone for giving the request to reuse the same connection.At that time they told that they forget to update the bill clearence and due to that my bill will generated and so i need to make the payment.I had shown the proof of cancellation and then they told sorry to me and they told that this month bill will not be reach to you .But i cannot trust in this.They tried to cheat me.
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