[Resolved] Vodafone Postpaid — DELAY IN CHANGE OF PLAN | |
Dear, I am using a vodafone (hutch) postpaid connection since 2007. My number is [protected]. On 6th of june i went to vodafone store, kamla nagar to change my connection from postpaid to prepaid, but got to know that my plan will change from 10th of that month. I was told to come there by 11th or 12th of june for the change. On 12th afternoon i went to store for the change but i was convinced by Mr.Ashish Arora to retain it as postpaid connection with zero rental plan by paying rs499/-. After negotiating they came down to rs350/- after a discount of rs150/-. According to them my plan would have been changed in next three days i.e. till 15th or 16th of june. So that same day i gave request for change of plan and cancellation of clip for which there was a rent of rs49/- because there was no point o[censored]sing that service (clip) for me. But that service (cancellation of clip) was executed within hours but change of plan is still pending. WHY IS IT SO.??? KANTA CHHABRA Relatioonship number 1.17069548 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
My complain is that i had called up the customer care and informed them to cancel my plan of Rs 480 per month as i was out of state. but it was not done so and i was charged for it. Rs 480 is not a smaller amount so that i can leave that. Plz consider it soon and do the needful at your earliest.
Reply
plz send my bill details in my email adderess
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