[Resolved] Vodafone / Postpaid — Complaint Against Vodafone | |
I am Joy Deb Adhikari a postpaid customer of Vodafone and my mobile number is [protected]. I am an Consultant by profession so am have to relay heavily on my phone. I am using Rs 444 talk plane my normal bill will be in between Rs 3000/- to Rs 4000 and my Credit limit is Rs 7, 600/- . But due to not paying my May bill, Vodafone temporary cut my connection on 10 June. I paid my bill on 13th July of Rs 2100/- out of Rs 2500/- but still Vodafone doesn’t activated my connection, at that time customer care executive (Vodafone) told me that connection will be activated within 24 hours.. But after 2 days connection is not activated when I inquire customer care executive told me that I have to pay my this months bill also to activated. My normal bill paying date is 27 July without fine and my credit limit is Rs 7, 600/-. But it’s till 19th July Vodafone didn’t activation my connection and due to that I am lose some Rs 80, 000/- to Rs 1, 00, 000/- weekly. Now I want compensation of Rs 50, 000/- fromVodafone and emendated activation to my connection. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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I name is Sumith mani.i am from Bangalore My Mobile no. [protected] has convert vodafone prepaid to vodafone postpaid. The number was then converted into postpaid every month i getting out standing bill amount is too much i try to reach out to customer care but there is no response as soon as possible and reply me.otherwise i will disconnect the service and i am using this connection above 10 yrs