[Resolved] Vodafone — Postpaid connection not working | |||
Hi, I have raised request to convert my prepaid connection to postpaid connection. I got sim on 20th July. The sim got activated on 22nd July without any prior notice. At that time they told me to send address proof on email, I have already sent them.Now they have barred my outgoing stating proof are not there and there system takes 48 hours to update. Today its more than 48 hours still my services are barred.Its really troublesome.Customer care center is of no help.After my repeated calls to 111 i am not getting any favorable response. Please look into the issue and get it resolved. Regards, Isha Was this information helpful? | |||
Dec 16, 2016 Complaint marked as Resolved Verified Support Dec 09, 2011 Vodafone India Customer Care's response Hi Rakhi, Kindly share your number and an alternate number here http://bit.ly/sDXSEc We're keen to help with your concerns at the earliest. Regards, Vodafone Customer Care Verified Support Jul 27, 2013 Vodafone India Customer Care's response Hello Isha, Kindly share your contact number with us at http://bit.ly/12StfUI so that we can assist you further. Regards, Vodafone Customer Care. Comment: Verified Support Jul 31, 2013 Vodafone India Customer Care's response Hello Isha, We are looking into your concern and will revert with an update in 48 hours. Regards, Vodafone Customer Care. Verified Support Jul 31, 2013 Vodafone India Customer Care's response Hello Isha, Trust the services on your SIM are working fine. Thanks for speaking with us. Regards, Vodafone Customer Care, Delhi & NCR | |||
 7 Comments | |||
Comments
You have deactivated my mobile number [protected] on dated 09.06.2008 without intimating me. it is requested to activate my mobile with immediate effect.
Vodafone Postpaid Connection — sim not working
hi my name is ashish pandey my mobile no [protected] not working after paying charges of vodaphone postpade conection last 1 day i tallk to coustomer care and personaly visit to vodaphone goregaon store and resumit my all docs last dayVodafone Post Paid — not responding on complain
HiThis is karan singh I am your client and i am having no. [protected] with monthly rental of 499 . I am facing problem with my no .that my outgoing call always used to bared without any information. I spoke with your executive (jitendra ) on date 26.12.2009 at 3pm and i asked reason behind that he told me that i have reached my credit limit after that i have requested him for unbarred my call for 24 hour and i ll make the payment. after that he asked me that my service will open within 2 hour my request no is [protected] .but my service was not reopen till 8 pm on same day after that i spoke with some ashok kumar near by 8 pm and he also told me that it will be reopen within 2 hour but still it is not open. After that i called in cutomere care for know the reason that people disconnect my call and not make any entry in data base. Lastly i spoke with surender kumar regarding all these problem he has given me a request no. that is 18709725 so please update me on this request no. or please send me the process to close my connection. I will wait for your reply.
Regards
Vodafone — My postpaid no not working
HiI have taken new post paid connection from vodafone.i have paid initial amount ,submitted proper document but my no is not started at this time .After 20 days i decided for complain,i am really disappointed about service of vodafone.
This is my request to you please help me .
Regards
Sidharth Srivastava
mob:[protected]
Vodafone — mobile connection not working
Postpaid mobile connection is not working. Mobile phone shows message as "No service"Details as under
1. Lost sim card and got services inactivated on 18.11.11
2.a) Got duplicate SIM from Vodafone store in sector 35 C on 28/29 .11.11, was told sim would be functional after 4 hrs; sim did not work till 1/2.12.11
2b) at the same time asked for migration of connection from corporate to individual was given a sim and told this would start functioning on 1.12.11; this sim is still not functioning
3) contacted helpline ,which was no help at all
4.got phone number of nodal officer who does not pick up phone; only play a recorded message saying thanks for calling nodal officer
5.e-mailed on 5.12.11 at e mail id provided on website, got an auto response saying we will contact u within 2 days ; no response from them
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Vodafone — Non-functioning of connection
My pre-paid (life-time) vodafone mobile No.[protected] is not working for two days. Earlier, I am facing a problem of activation of 'Bhaktisagar' facilities four times without any request for the same. Each time Rs. 49/- have been deducted. The customer care does not give any convincing reply.Can the vodafone authorities look into my problem ?
Pawan Kumar
New Delhi
[protected]