[Resolved] Vodafone Postpaid — hidden and changing rules & condition | |||
Respected sir, I chandan giri got a new vodafone postpaid connection with the scheme that i have to deposit an amount of Rs 250 which is not redundable if i change it from postpaid to prepaid within 90 days. I activated a 2g data plan of 198 Rs per month with 3Gb of data usage. But as i used it they billed me with 10paise per 10kb. Now my bill amount is 2600Rs. They are saying that it is above my credit limit and i can not use my number any more and i have to pay that much amount to continue using the services. I asked them that i want to convert it to prepaid then they are saying that you cant because it is company's policy that you can not convert the number within 90 days of activation of number. So sir my complaint is how can i use 3gb of data which cost around 30000Rs in 2500 of credit limit (unbilled maximum usable amount). And why they told me earlier tha i can convert my number(postpaid to prepaid) but not now. Chandan giri Vodafone no. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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