[Resolved] Vodafone Postpaid — Incorrect Bill charged

supriyabhat

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana

Dear Concern,

I am using Vodafone corporate Services for my No:- [protected] from last few years it has come to my notice that i have been charged incorrectly for bills every monthly basis, this time an alarmingly high bill of Rs8613.00 approx in which shockingly they have charged Rs 6500 for internet usage only and Rs 850 tax, this is just next to impossible as i have never used services for this much amount. when i called customer care to inquire about all this the Agent named Sunny kept my call on hold for more than 30 minutes then i called again and agent named Sanjay kept my call on hold again for 30 minutes. these kind of services are unheard of. This is very shocking and frustrating to make a follow up with these people i want a strictest possible action taken against the company and the executives. I want a complete waiver of these incorrect charges for this month as well as all the previous month bills which i have paid.

I also want to reveiw all my monthly bills for last 1 year atleast as i suspect that in detail as i suspect a big fraud.

Supriya Bhat
[protected]
corporate connection post paid Vodafone
supriya.[protected]@yesbank.in

Was this information helpful?

No (0)

Yes (0)

Dec 21, 2016

Complaint marked as Resolved

Verified Support

Jan 31, 2013

Vodafone India Customer Care's response Hello Supriya Bhat,

Please email us your concern at vodafonecare.[protected]@vodafone.com for further assistance.

Regards,
Vodafone Customer Care, Delhi & NCR.

Related Vodafone India reviews

View all 27108 Vodafone India Reviews

Comments

Sunny Tolani

Vodafone — charged incorrectly

I sunny tolani who has been using this number since 7 yrs & had no option but to keep he number i was on a group talk plan wherein within the group one is not charge to make calls i.e intra calling is absolutely free this was all working fine & i usually never bithered to check my bills once i just thought of checking & i see that i have been charged to call the number in my group when i call vodafone customer care mumbai i have attened by an advisor NAMED MAYANK & who puts me on hold to check the information & after a long hold call gets disconnected, i dnt understand these advisors do these purposely & if its a mistake why dnt they make an attempt to call the customer back, i would really want my bill get settled ASAP or i & my group members have decided to take serious action against Vodafone for which we would require som help as well, & discontinue all the vodafone connection that we all have

thanks & regards
sunny tolani

Avishek Dasd

from Chennai, Tamil Nadu

Hello Sir, I have bought 2 vodafone post paid connections ([protected] & [protected]) with the 3G internate connection. I was keep on calling them that I was not getting internet properly. Also I have asked them to add the power plus for 0.50 paisa calling plan, but they did not applied. The end of the month they have charge me like any thing. Also the time when I bought the sims they told that I will not be charged rental for 1st 3 months. Now they are telling that there is no offer like that. Please take care this issue against them.

Thanks
Avishek Dash