[Resolved]  Vodafone Prepaid - [protected] — Recovery of wrong deduction

Address:

Thane, Maharashtra

Im enjoying the benefit of 450 local vodafone minutes free from 11 pm to 8 am every month after recharge of Rs.22/- since from a year. But on 15 August 2010 & 25 August 2010 when i given a call to my regular free vodafone no after 11 pm the charges was deducted from my normal current balance amounting Rs. 14.20 & 21.20.
Im following continously on telecom ([protected] & 198) with the department from 16 August 2010 to 25 August 2010 but not got proper respond.
So i personally visited to vodafone gallery near vashi rly station navi mumbai and Mr.Abdul attended me and registered my complaint and ask me to wait till 48 hrs after which i will receive sms regarding the query and if the amount wrongly deducted will be revert to me.

HOPE 4 D POSITIVE RESPOND.

Regards,
Faiyaz S.K.
[protected]