Vodafone Prepaid — CLIP blockage

absanghavi

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir,

I recveived an email msg from Vodafone that my CLIP had been blocked on 10th Oct 2010. No reason for this blockage was provided by them. I than called up their helpline for the reason and they asked me to submit my identification documents. I had originally submitted by identification documents about 9 months ago and informed them the same, but they said that the Govt of India wanted thhis information again and asked me to visit their gallery in the city and submit. I sumbitted this information on 14th Oct and was assured that the CLIP blockage will be removed in 2 hrs time. In spite of this the blocage still persists. When I called today I was informed to visited the gallery again since my information was not updated by the gallery. I think this is sheer nonsence and vodafone should be penalized for blocking the CLIP without any information to us as well as for harassment of the consumer. Pls advise if we can file a case against vodafone in this matter.

warm regards

Amit Sanghavi

+[protected]

Was this information helpful?

No (0)

Yes (0)

Related Vodafone India reviews

View all 27109 Vodafone India Reviews

Comments

nileshshah55

from Kolkata, West Bengal

Even i want to file a case agaisnt them.. is there any way we can sue vodafone for being so irresponsible? I had already submitted my ID proof as soon as i received the message but still they deactivated the CLIP. And when i call customer care, no one answered for 2 days. I called 456 and they say the ID proof is invalid. They don't provide any other information. If it is invalid, then at the first point why did they accept it when i submitted it in vodafone store on 12th october 2010? I really wanna sue this company for harassing its customers and use other providers sim!