Vodafone Prepaid — unprofessionalism customercare

im vodafone prepaid customer with mobile no. [protected], last month i was on tour of orissa and bengal .on 18/7/2009 to 29/07/2009 . i was wrongly charged while i was in roaming i was making a call in same circle i should have been charged 1 rupee but instead of this i was charged 1.50 paise per minute . i have made many calls during my 10 days visit .
when i came to my home circle, i had called customer care told them abt the problem i had faced, but instead of appoligising they responded i was correctly charged with rs 1.50 paise per minute, but as per rules of TRAI i should have been charged rs 1 per local call when i was making a call in orissa itself, because i was in roaming in orissa all my orissa no. calls shold be treared as local calls .
even the CSR was not aware with call charges . they told me details are not available right now, call after 4 hours . i had called them two to three times . instead of taking my problem they barred my customer care .
it was the worst experience .
poor quality and service .
uneducated customer care staff
high call charges as compared to other service provider
very poor and irresponsible staff
50-50 paise wrongly charged in HINDI we call them CHINDI CHOR .
i promised my self im not going to suggest vodafone to any of my circle around .
it was not a matter of 5 to 10 rs it was matter what really customer expect from your side after paying money