[Resolved]  Vodafone Prepaid — wrong deduction of 100 rs. from my balance

my name is sumit mittal from punjab using vodafone prepaid no.[protected]. company had wrongly deducted rs.100 from my balance and when i try to complaint on customer care it was not approachable and when i complaint it they said it pass out 48 hours and nothing can be do now. they said the charges were deducted due to downloading but i never do downloading any thing. please help me, i want my balance back..
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Aug 14, 2020
Complaint marked as Resolved 
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Myself Ravindran Pillai from Maharashtra using prepaid service and mob.no.[protected].An amount of Rs.30/- has been deducted from my account as for callertune service which i have deactivated the very same moment and a message was also sent in my mob.no saying the service has been deactivated.Please re-add the amount in my account Please do take the necessary action required as soon as possible.

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