Vodafone - Prepaid — Not getting balance info - auto deducting the currency without any notification.

Hi,

My mobile no is [protected]

1. I am not able to see my balance amount, I reported this issue more than 5 times in last two months
Customer care people says it will be resolved in 24 hours. but there in no resolution.

2. They will deduct money form my accout wiht out any notification, i requested thrice to intimate me before ducting money , but they wont send any update regarding the deductions even now.


Regards,
Balaji.G
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Balaji,

We believe that you have been contacted by our Customer care team and hope that your concerns regarding balance display & STD bonus pack have been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information