[Resolved]  Vodafone Prepaid — disconnection of vodafone number

Address:Chandigarh

sir/madam
i am a vodaphone prepaid customer[protected] since 5 year. i have submit document in vodaphone care sec 19 chd.
nearly 5 times. one time for getting duplicate number. then 4 times to continue the service ... as requested by vodaphone customer care... even the person setting sec 19 vodaphone care know me well...mr manjinder singh( sardar). even after submitting document 4 times my no blocked by vodaphone.... when i went to vodaphone care sec 19 chd they said your no is blocked due to not submit ion of document and just provide nodal desk no [protected] and just feel sorry .
now when i call nodal desk.... they said 1st they will do back call... on my alternate no..... 2 times they said same thing, but when even after one month i did not get call.... i call again then they ask complaint no... which they never given....
now after 2 month they said its not possible to provide you this no we feel sorry.....
they said they send message before disconnecting my no but they do not send even a single message.....
now you think how they are helpping there customers and says "happy to help"
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone — disconnection of my vodafone prepaid

regarding disconnection of my vodafone prepaid without any information, when my brother was in serious and this prepaid no was only way to reach our family member and i was out station for taking hospitalisation of my brother. my no is [protected]. due to this disconnection me or my family sufer a lot.

my no is [protected]

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