[Resolved]  Vodafone Prepaid Customer — wrong deduected collerturne amount & complain of misbehavier of customer care staff.

To,
The Maneging Directer,
Vodafone Company,

My Name is Mr.Parimal Chhotubhai Desai, My Cell.no is [protected] prepaid. I am your regular customer of sinces 5 to 10 years.

First of all I Was Complain about dedected in amount in my account of cell.no = [protected] of wrong collurturne activating services automatically.I have not send them any message. I have all records in my log and when I tried to talk to Custamer care.So Please you will be credited in my account of wrong collurturne activating services.As Early As Possible.

Your cusemer care staff has been not supported us.

First of all I have Complain Customer Care Staff of Mr.Hiren Mistry. Was talk with me a problem of wrong collurtune of PUK NO.info in my cell dail number, dt = 24/12/2007, time 10.30p.m . But I was not dail of PUK.NO.info. & I dont no about PUK NO.info & I dont no mining of PUK NO.info. So How can deducted money in my account.Mr.Hiren Mistry is told me this type of call to your company PUKNO.info was not intimation in vodafone company.But he was told me credited of wrong collurturne in my account of cell.no - [protected]. Mr Hiren Mistry was solve this problem & send sms in my cellphone number- [protected].

This problem was not solve from Mr.Hiren Mistry So I Was Another Call to your Custemer Care to Mr.Brijesh Dave . He Was Told Me above problem. But there was not solve my problem & I told him there I wanted to talk with your superier for compalining above problem. But he was not given me contcted to his superier & held cell phone 5 to 10 minites waiting of my call & thenr cut it my call.this type of behaviar was vodafone custemer care staff.

Then I Was Talk to Another Custemer care staff of Mr.Irfan Marfatiya ( He was lie to tell his name because I was waiting for known his name after 5 minites ). Was not solve my problem of wrong collurture deducted in my account of cell.no - [protected]. Then I was told him for complaining of misbahavier to your superier & I told him to conected your superier .But he was also waiting 5 to 10 minites of hold my call & then he was cut it my call. And I told him that When your Address of Vodafone was service. But he was not given me address of service in Vodafone Company.

Then I was Talk toAanother vodafone custemer care staff of Mr.Ramesh Mehta Was talk to me. H e Was not solve my problem. of wrong collurture deducted in my account of cell.no - [protected]. But he was conected to his superier after 5 minites to Mr.Zamir Kadari.( Ahmedabad ).Mr.Zamir Kadari was many apologize for wrong collurture & misbehavier & mentlyheresment with me. He Was also given me full co-opration of wrong collerturneamount deducted in my account & he was told me that withen a one or two day`s credited wrong collerturne amount. He Was also given me a Complain .no[protected]. He Was also given me Email.no of your company.

I Was Complaining about your Customer Care Staff of Mr. Brijesh Dave & Mr.Irfan Marfatiya of misbehavier & mentalyheresment with me about 30 to 40 minites. This complain was time of 10.30 p.m to 11.30 p.m of my valuable time for one hour. So I am a Business man So Please solve this problem & to told me about action of your customer care staff & reply me as early as possible to my Email no - [protected]@yahoo.com.

If you are not solve my Problems then after i m disconnect my Vodaphone number and others my contact also...

So I just want to say to vodafone either return my deducted amount or I have to go to consumer court.

Thanking You,

Your`s Faithfully,

From,
Mr.Parimal Desai,
Surat.
Cell.Phone.No = [protected].
PH.NO = ( O ) =[protected]
PH.NO = ( R ) =[protected]