[Resolved]  Vodafone Prepaid — deduction of balance without any notice through services

Address:

Ghaziabad, Uttar Pradesh

sir,
i have taken this number [protected] from vodafone store last month , after a month the service provider has automatically activated caller tune service on my number, when i talked to there customer care therte executive told me that u have downloaded song on u r number , which was not done by me from my number as per my mobile records .
when i deactivated my service then automatically after 2 days they activated my service again & reduced Rs.15/- from my balance when i talked to there executive they only gave me sorry instead of my hard earn money , after that again i deactivated my service through there customer care with ref no. [protected], after few hours in night they again activated my service and deducted Rs.7/- for 7 days of caller tune from my mobile,
then again i called customer care & complained about this matter they said that we are sorry & talk to aour senior and there senior talked in a harrassing way to me & he dropped his call .

after all this concern i blame vodafone for theft of my hard earn money & harrasment of customer by there senior customer care executive .

thanks
rajat kapoor
[protected]