[Resolved]  Vodafone Prepaid Mobile SIM — unauthorized deduction of charge

Address:Mumbai City, Maharashtra

dear sirs,

my phone no. is [protected]. i had kept Rs50/- balaance in my prepaid mobile. suddenly phone rang i pressed the mobile to receive the call but some recorded voice massege flashed telling to record the caller tune. i switched off but later found Rs74/- deducted from my account giving Rs-24.59/- balance(negetive). this is forcr full entry to me personal mobile by the vodaphone service. this very disturbing by the cell phone service provider. deduct money forcibly by sending caller tune. Is it a back door bussiness. please stop this non sense. How much a caller tune costs in reality?. Also many do not like this idea of making profits. How come negetive balance generate in pre-paid sim.

Vodafone to answer me. I may go to TRAI if required. finally please stop this third rated bussiness.
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Aug 13, 2020
Complaint marked as Resolved 
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Prepaid vodafone sim — What CT Deduct without any info

respected,
sir/madam,
this is ashwini from chembur purchase i month before vodafone prepaid sim and on next day by mistake i # i.e (hash) on friend caller tune copy and deduct mine 30rs. no doubt it was mistake but i ignore but again on 20.05.08 i got msg "Rental of Rs. 30.00/-towards CT has been deducted from your Vodafone prepaid account. The next rental is due on 18 june 2008". What hell is this without any intimation any info how vodafone services can deduct my money not stop my incoming connection too, if this problem not solved in 10min, then i have too take strick action against this in customer forum, Mine no. of vodafone no. is [protected].

pre paid of idea — about ct

hi gud morning.this is rambabu.i wmt to deactivate my caller tune.but when i sent message CT NO to 111 frm my mobile with no [protected] a was not satisfied with message like "key word wrong".pls respond to this message and deactivate my caller tune on [protected]

Vodafone — ABOUT MOBILE SIM SERVICE

I RECEIVED AN MESSAGE TODAY[protected] FROM TA-DEMO.THAT WAS AS FOLLOWS YOUR MOBILE HAS WON IN (U.E.C-INTERNL ONLINE) MOBILE AWARD PRICE 500, 000.00 GREAT BRITISH POUNDS TO CLAIM YOUR PRIZE CONTACT DR. JEFF E-MAIL [protected]@live.com SENDAE-TA DEMO. SIR GIVE ME FULL INFORMATION...

Hello anurag,

Its a fake message. And please dont fall into such thinks. Just search in the net regarding this issue. Yourself will come to know that its fake.

Regards,

Hunt

Vodafone — Unauthorized amount deduction

Sir
I have been purchased a sim no.[protected] of Vodafone against vodafone no. [protected] on 03.10.2010 and recharched with Rs. 75/- but when the sim was activated i found zero balance, Kindly submit the detail for the same, other wise finally I have to knock the door of consumer fouram.

(Ramesh Kumar)
Phone no. [protected]

Vodafone Prepaid — Unauthorized deduction of balance

Hi,

My Vodaphone mobile numbers are [protected] and [protected]. These are prepaid connections.

Mobile number [protected]:

On February 25, 2011, Vodaphone deducated a balance of Rupees 40 from my account for the Business Ecom services. I did not subscribe for the service. I received a message from Vodaphone stating that this service is going to be activated in four hours. If you do not want the service to be activated click on no. After 2 mins, the service was activated and a balance of Rs 30 was deducated from my Vodaphone mobile number. I called 111 (customer care) and the representative told me to send a message to deactivate the service. He said that the balance will be refunded after 24 hours. I immediately sent a message to deactivate the service. The service was deactivated after 5 mins but no balance was refunded. After 24 hours on February 26, 2011, I again called up 111 for the balance. The representative was too rude and then he blamed me that I have myself activated the service and he will be unable to refund. He was very incourteous and did not refund the money as he stated. The Vodaphone customer care is too bad. They do not know how to speak to customers and also they also disconnected the call without even listening to my further arguements. Please set these people right and take an appropriate action agains them.

Regards,

Abhinav Bagga
Mob: [protected]
email: bagga.[protected]@live.in

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