[Resolved]  Vodafone - Prepaid SIM — CARD RECHARGING BLOCKED

Dear Sir,
Very humbly I would like to submit that i am using vodafone prepaid SIM since more than 3 years
and further many members of my family are also vodafone customers.
The problem is that vodafone has blocked card recharging on my mobile phone no. [protected] i.e. i cannot recharge thru any card any tariff or any talk value card on my mobile. The disadvantage of this is that i am unable to obtain the benefit of may servcies/tariffs which are availaible in only cards.

Further i have spoken for this to vodafone customer care exectuives on their help no. 111 various times for this problem, and everytime i have been answered that ur card recharging has been blocked because u have entered a wrong recharge no. and now u can never recharge thru cards, Your mobile now can get ONLY RECHARGED THRU either mobile recharging or net recharging. I
would like to inform you that i have never enetred a wrong recharge no. in my mobile and further due to this problem i cannot use those tariffs or sms cards which are availiable in CARDS ONLY and further this permanent blocking of service is unfair and bad as far as the principles of natural justice are concerned.

With all the above, I request u to plz help me in the above unfair policy of vaodafone towards its customers.

Thanks and Regards
BHUWAN RAJ
MOBILE:[protected].