[Resolved] Vodafone (Prepaid To Postpaid Fraud) — Prepaid to Postpaid fraud | |
Earlier I was using Vodafone prepaid at New DelhiI, then I got a call from vodafone local customer care, and offered a promotional Rs 222 plan where in Local charges would be 0.75 paise and STD calls would be 1 rupee. Everybody knows that in 222 plan STD call charges would be Rs 1.30 paise, but I was surprised how I was offered for 1 rupee. Later on, I called delhi vodafone customer care and ensured I got right call from right center. After migration, in my invoice it was quoted STD call charges would be 1.30 pai. Subsequently I called up customer care, but till now no proper answer. They do agree that spurious calls are circulating among their customers, but no remedial action has been taken. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
Add a Comment | |
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment