[Resolved]  Vodafone (Prepaid To Postpaid Fraud) — Prepaid to Postpaid fraud

Earlier I was using Vodafone prepaid at New DelhiI, then I got a call from vodafone local customer care, and offered a promotional Rs 222 plan where in Local charges would be 0.75 paise and STD calls would be 1 rupee. Everybody knows that in 222 plan STD call charges would be Rs 1.30 paise, but I was surprised how I was offered for 1 rupee. Later on, I called delhi vodafone customer care and ensured I got right call from right center. After migration, in my invoice it was quoted STD call charges would be 1.30 pai. Subsequently I called up customer care, but till now no proper answer. They do agree that spurious calls are circulating among their customers, but no remedial action has been taken.
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Aug 14, 2020
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