[Resolved]  Vodafone — Problem not solved since last 3 months

Address:East Delhi, Delhi

Hello,

Since December, from my vodafone number I'm unable to send messages to any number. I have visited Vodafone stores and they said everything is correct on my handset and asked me to reissue a new sim of my number. I have applied for new sim but still the problem is same. Everytime I call Customer care, they repeat same steps and nothing happens afterwards. I dont know why it is happening with me Wihtout message service I can not even apply for Mobile portability.

Regards,
Dinesh Karki
Phn - [protected]
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Dec 14, 2016
Complaint marked as Resolved 
Verified Support
Feb 26, 2013
Vodafone India Customer Care's response
Hello Dinesh Karki,

Thank you for your time on the call. We will get back to you with further assistance at your preferred time.

Regards,
Vodafone Customer Care.
Verified Support
Feb 26, 2013
Vodafone India Customer Care's response
Hello Dinesh Karki,

Thank you for speaking with us. We will get back to you with an update in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Feb 27, 2013
Vodafone India Customer Care's response
Hello Dinesh Karki,

We trust that your concern has been resolved. Thank you for your time on the call.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — Problem not solved

Hi,

This is Rajeev Anand handphone number [protected].



I got a new Vodafone postpaid connection.

I am not satisfied with the services of vodafone, I took this connection on 2nd of Aug & my connection got activated on 5th Night as promised it should be activated in 48hr but after speaking to the zonal head Mr. Subrath i was able to use mine services.



Since then i have been making complaints:



1. I am not able to connect to the postpaid section when i dial the customer care number

2. My bill was generated within 2 days without even using the services.

3. I complained on your customer care also for which i received a sms after one day that mine

problem has been rectified; but the problem was not solved after which i personally visited your

JMD Tower Gurgaon vodafone store where i met Mr. Rajan and filed a complaint against which

he send a mail in my presence to the concerned department which was on 8-Aug-2008



Till now none of the problems has been rectified.



I want vodafone to compensate me for wasting mine TIME, ENERGY & FUEL.

I would really appreciate if you take a immediate action.









With Regard

Rajeev Anand
I got a new postpaid connection of vodafone by paying Rs250 for new sim card and they told me that it will be activated in 24 hrs..and today is the 11th day and number is still not activated..and no one listen over this.
Hello Sir, I hve Taken New Vodafone Post Paid Sim Tht Is not Activated Till Now . tht Sim i hve Purchase from Vodafone executive last five dayz bfore on He Called Me N Tell Me Tht ur Prepaid Number Is Selected for 149 Plan for psot paid sim i aagree tht plan n tell him tht to cum an recieve all my documents n he csme n recive all my documents but my post paid number [protected] is not activated till now so please kindly take serious action on this matter plz.
I too use VODAFONE postpaid. It is the worst service provider in the world and moreover they are a CHEAT. Even though i paid my bills, they have still not started my service. NEVER take their POST PAID connection. Even if you die in your attempt to stop the connection, it will never happen.

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Vodafone — New Number Problem

Dear Sir
I want to inform you that I have purchase a new mobile number [protected]. After two days purchased of this number I regularly received a call from Amritsar, and person asked sir this is my mobile please give me this number .
I also talk to customer care regarding this, then they reply sir change your mobile number, we are not able to help you
From Vipan Goyal
[protected]
[protected]

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