Vodafone — Provided Wrong information

Hi,
My Number is [protected] and its post paid. I purchased galaxy grand on 13th may and got Vodafone bundle offer for 2 months.. the offer end date was 13th july and I called customer care on 10th..again on 12th and 13th July as well .. every time it was clearly told to me that the 3g services will be automatically deactivated and I will never be charged for it.I hardly used it and never crossed the limit of 2 Gb as well. I confirmed it 4 times by calling customer care. Couple of days back again I called and spoke to senior officer to avoid any confusions and this time again I was told clearly that I will nt be charged for any internet usage as I do not have any 3G plans active on my mobile. This was a clear sentence from the senior officer .. and he also confirmed that I will be charged for my std and local calls only.. and normally bill comes around 550 but it came around 1900 for July month Inclusive 900 3G charged.

Now the First Question is, If I do not have any 3G services Active for my Number, How can I get charged for that. I never wanted any 3G services, and I explained it many times to Customer Care Executive and It was told to me that Once the Free Validity gets over, 3G will be deactivated automatically . Check Recordings. I have it with me as well.

Second, I have sent mail twice to Corporate.Meh*** as suggested by Customer care Executive and Never Got the response in 48 hours as Vodafone claims through Auto mailer. I am still awaiting for last mail that I sent couple of days before.

I have been using Vodafone for almost 5 years now and never had any issues. But this is a clear case of cheating your customers by giving wrong information.
It will be highly appreciated if some quick action is taken on this.
FYI, 3G is still active on my mobile. Seems some technical issue at your end. Check that as well.
Thanks

Regards,
Abhishek
[protected]