[Resolved]  Vodafone — Getting threatening calls from Collection dept

Address:

Pune, Maharashtra

1 and half year before I was using Vodafone number ([protected]). In Jan 2009 Vodafone charged me Rs. 200 extra for downloading some pictures by using mobile internet while I never downloaded any such pictures or something. When I enquired about this in customer care, they told me that as this is appearing in your bill means you have to pay that amount. I didn’t pay that extra amount that time and they disconnected my mobile connection. As they disconnected my service I didn't pay outstanding amount.
But now they are calling me and threatening me over the phone using abusive language and asking me to pay the bill.

Apart from this, same way they charged me Rs. 100 extra for my other mobile recently. I sent 3 mails to corpcare.[protected]@vodafone.com, but till date I have not received any single reply from them.

I have tried “Grahak Gago” but came to know that they don’t deal with such telecom complaints. Don’t know where to go and launch a complaint. Please somebody help me.