[Resolved]  Vodafone Punjab — Deduction of balance without my permission

Dear Sir/Madame,

I am your customer from last 4 years and now from last few days I got some un prictable messages from you that the caller tune has been activated and the charges of said tune has been deducted from your account.
I didn't allowed any call to activate the caller tune.
Second time again they send me a message that the MCI scheme has been activated and the Charges of said scheme has deducted from your account.

Then again third time same happening again I faced, that I made a call to my friend and after 2-3 minutes I got a message that "You will be activated on Caller Tunes in the next 24 hrs. from 56789 and 45 rupees has debited from my account.

please refund me all the charges. I am very angry from that kind of service.

Please co-operate.

Avtar singh
[protected]

vodafone punjab

Posted:[protected] by Naveen Kumar Send email


Deduction of balance without my permission
There is deduction of Rs.10 on dated 25.08.2010 time 11.00 pm from my Phone No. [protected] with receiving a mes (your request for MCI alerts has been registered.).without any request from my side.

I also call in customer care but i don't get good response from customer care.

What should i do know

Pls help me

There is deduction of Rs.30 on dated 19.10.10 time 5:00 pm from my Phone No. [protected] with receiving a mes (Vodafone voice chat Service on your vodafone mobiel. Rs. 30 will be deducted as monthly rental.).without any request from my side.

I also call in customer care but i don't get good response from customer care.

What should i do know

Pls help me