[Resolved] Vodafone — Reg: portability of my vodafone number [protected] | |||
Respected sir, This is sandeep I am customer of vodafone my number [protected]. I want to change from vodafone services i am sending msg bt i am receiving UPC code " Hi! You have entered the wrong keyword. Please enter the desired keyword and send sms to 1900" I am sending msg as PORT [protected] to 1900. I am facing these issue from December 2012 and i registered a complaint but there is no resolution from vodafone till now. I asked the cce to transfer cal to escalation but the supervisor who spoken are disconnecting call or unable to give the correct info. They are not even aware of finding out the fault on this. I marked a mail to nodal as well to vodafone but they are sleeping not even a single mail or response. I spoken to Amrutha supervisor on 22-Jan-2013 she promised that she will rectify the problem and she promised that she will mark a mail to my id regarding the issue on this number. Today on 23-jan spoken to supervisor Jyothi she is giving another info so whose words should i believe now everyone is promising that they will rectify the issue but no one turned upto now. Will you please kindly help me or you will also keep the same silence like the others who are sleeping without rectifying the issue. Note: (Its a kind request to anyone of you to respond please i beg you) Now one side i am professionally affected & another side i am mentally disturbed in many ways. So Kindly help me & take actions to clear the above issue sir. Highly Expecting a immediate action from your side sir. Even i marked mails to nodal and vodafone and appellate as well as but there is no response from any one. Thanks & regards Sandeep [protected] Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Jan 28, 2013 Vodafone India Customer Care's response Hello Sandeep, Thank you for writing to us. We will get back to you with assistance over an email. Regards, Vodafone Customer Care, Andhra Pradesh. | |||
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Comments
i am facing the same problem !!! and the customer care are giving irrelevant answers ... because of which i am still using a mobile without a sim and facing a lot of problems... really disappointed with vodafone services!!
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