[Resolved]  Vodafone — Reg: portability of my vodafone number [protected]

Address:Hyderabad, Andhra Pradesh

Respected sir,
This is sandeep I am customer of vodafone my number
[protected]. I want to change from vodafone services i am sending msg
bt i am receiving UPC code " Hi! You have entered the wrong keyword.
Please enter the desired keyword and send sms to 1900" I am sending
msg as PORT [protected] to 1900. I am facing these issue from December
2012 and i registered a complaint but there is no resolution from
vodafone till now. I asked the cce to transfer cal to escalation but
the supervisor who spoken are disconnecting call or unable to give the
correct info. They are not even aware of finding out the fault on
this. I marked a mail to nodal as well to vodafone but they are
sleeping not even a single mail or response. I spoken to Amrutha
supervisor on 22-Jan-2013 she promised that she will rectify the
problem and she promised that she will mark a mail to my id regarding
the issue on this number. Today on 23-jan spoken to supervisor Jyothi
she is giving another info so whose words should i believe now
everyone is promising that they will rectify the issue but no one
turned upto now. Will you please kindly help me or you will also keep
the same silence like the others who are sleeping without rectifying
the issue.
Note: (Its a kind request to anyone of you to respond please i beg you)

Now one side i am professionally affected & another side i am mentally disturbed in many ways.

So Kindly help me & take actions to clear the above issue sir.

Highly Expecting a immediate action from your side sir.

Even i marked mails to nodal and vodafone and appellate as well as but there is no response from any one.

Thanks & regards
Sandeep
[protected]
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Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Jan 28, 2013
Vodafone India Customer Care's response
Hello Sandeep,

Thank you for writing to us. We will get back to you with assistance over an email.

Regards,
Vodafone Customer Care, Andhra Pradesh.
Complaint comments 

Comments

i am facing the same problem !!! and the customer care are giving irrelevant answers ... because of which i am still using a mobile without a sim and facing a lot of problems... really disappointed with vodafone services!!

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