[Resolved] Vodafone — Regarding balance deduction from my mobile by vodafone | |||
My name is Jitendra and I have a vodafone connection in prepaid no. is [protected]. Today the company have deducted my balance as Rs. 30 for the matri services and not refunding the money I have just talked to the customer care lot of times but there is no response to refund my money the company executives are saying that there is no possibility of refund of money in the company. Any of the care executive is giving satisfactory answer to me. Before deduction of my account balance I just talked to the customer care and take the info about the net recharge after this conversation the company have deducted my account and not refunding my balance to me. On of them told that You may Port ur mobile number in any company but company will not refund you any type of amount. Please help me to refund my account balance. Was this information helpful? | |||
Jan 14, 2017 Complaint marked as Resolved Verified Support Jun 11, 2012 Vodafone India Customer Care's response Hello Jitendra, Thanks for writing to us and for speaking with us. As conveyed the reversal amount has been processed to your account and the mentioned service has also been deactivated. Kind Regards, Vodafone Customer Care, Uttar Pradesh (West) | |||
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Vodafone — Reversal of My amount in my mobile
My Name is Dilip Kumar Giri -[protected] is my vodafone contact No. From last 4 months vodafone people are cut my rs.30 in every month for some songs something like that ( I don't know what exactly ).Regarding this I spoke to the call center they are not responding properly, even they disconnect the call also. They told me that "on next time it will not happened we deactivate the services.
Really I am surprise its continuously happening with me. I don't know if they taken rs.30 from one person. then........
So kindly look the matter and do the needful as soon as possible