[Resolved]  Vodafone — Regarding plan change

Address:35/1, G-2, Opp Java City, Church Street, Bangalore, Karnataka 560001, India, Gurgaon, Haryana
Website:www.vodafone.in

Dear Sir,
I have postpaid connection of Vodafone mobile service. Mob no is [protected].
On this no since very long Rs150 package is activated but in June 2013 service provider change this package without any input from my side even they did not inform me about plan change, I knew this when I got the bill of this month which is higher than previous.
When I called customer care who did not let me know how this service is activated on my no.
Please help in this regards.

Regards,
Neeraj Kumar Jain
[protected]
[protected] (Optional)
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Dec 9, 2016
Complaint marked as Resolved 
Verified Support
Jul 22, 2013
Vodafone India Customer Care's response
Hello Neeraj,

We appreciate your time on the call. We will get back to you with further assistance shortly.

Regards,
Vodafone Customer Care.
Verified Support
Jul 22, 2013
Vodafone India Customer Care's response
Hello Neeraj,

We trust that your concern related to the 3G pack has been resolved. Thank you for your time on the call.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — Plan changed

I was a customer of Vodafone prepaid service.My plan was changed by vodafone without any instruction to me. Originally my plan is monthly recharge i.e., Rs.888, but now changed life time. Hence, I requst to change my plan as previously as early possible. My Mobile No.[protected]

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