[Resolved] Vodafone — Regarding postpaid to prepaid migration | |||
Hello, My mobile number is [protected] I had gone to gaiwadi vodafone store and given request for postpaid to prepaid on 11/07/2013 Sagir,Zaid,Arif were the representative who answered my queries. First of all they made me wait for more than an hour thats really terrible Today when I contacted the helpline they said there is no such request. I am not going to the store again I have given you the names of representative and I have submitted my documents and I have got the sim card also still no such request how careless can a vodafone representative be?? Already 48 hours have passed still no replies I am not going to visit the store again and again please activate it Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Verified Support Jul 13, 2013 Vodafone India Customer Care's response Hello Hitanshu Chawda, Please share your current and alternate contact numbers with us at http://bit.ly/1b9cNXX and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. | |||
6 Comments | |||
Comments
My post paid connection Number is [protected]. Now i want to change my post paid connection in Pre-paid connection. I have given application so many time to your local office at hanumangarh(rajasthan) to change my post paid to pre paid but they are not responding properly. When I bought this sim form your local office I have already paid extra 1000/- Rs. for it. In this matter I have tried to your main branch Jaipur but they are demanding extra 6000/- Rs. for changing post paid connection into prepaid connection.So please look into the matter personally and please change my post paid connection into pre paid connection as soon as possible.
With Regards
Hawan Sharma
Ward No 18
Regar Mohalla
Hanumangarh Town- 335513
Rajasthan
Cell No- [protected]
With Regards
Hawan Sharma
Ward No 18
Regar Mohalla
Hanumangarh Town- 335513
Rajasthan
Cell No- [protected]
Sir,
I have a many msg send for detail about call but not having any reply plz send detail my Email id my no. is [protected]
I have a many msg send for detail about call but not having any reply plz send detail my Email id my no. is [protected]
Vodafone — Complaint Regarding Postpaid to Prepaid Migration
I want you inform you that the services provided by Vodafone store which is in Dwarka and as well as Vodafone customer service agents is really pathetic. Either they all work for a different company or they do not have proper product knowledge. I am really frustrated as well as mentally disturbed because of this. Actually I am using Vodafone number [protected] from last 2 years and due to certain circumstances I want to migrate this from postpaid to prepaid so I talk to Vodafone agent and collect all required information about the process and he informed me it would take 24hrs for a new sim to get activated. On last Friday November 20 I went to Vodafone store in Dwarka surrender my postpaid sim there and they provide me a new sim and inform me that it would activate in 24hrs but it never activate so I call Customer Service on Saturday agent inform me that don’t worry it will activate before 12 in night, I said Ok. Now it didn’t activate so I call again customer service on Sunday agent inform me that because of Saturday and Sunday it was not activated but I assure you that it will get activated before 10:00 AM on Monday that’s today but it didn’t. Now I call customer service again and here comes a new answer that this process takes 72 hrs which was 24hrs earlier and when I inform agent about the situation I am facing he told me that it was a problem from Vodafone Store so I need to visit them again for this. I am really pissed of all this. I want to take some necessary action against this so that this will not happen with any user.Vodafone — post-prepaid migration
respected sir,as i am using the said[protected],[protected] numbers from 14 years.now i am unable to effort the billing pro...so i need to change it to prepaid..if i couldt pay the money,i will not be responsible if it goes to the court..so i humbly request u do soo.
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[protected]
*[protected]
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Idia — Pripaid to postpaid
HiI want to change my plan. I have pripaid card can i got postpaid plan. if it is possible than how is process