[Resolved]  Vodafone — remaining balance

Address:Panipat, Haryana

dear sir,
vodafone custmer care told me that ther is a scheme on my number,e.g. if I recharge no.[protected] by rs 34 then I wll get 32 rs,
so I recharged my no by 34 ,34 on octuber 2,sepratly two times,
but I got app. 27-27 =54.
I called cusmer care for the remaining balance,
they told me to wait for 72 hours,
then I again called on octber 5,
again they told me that they send my no.for further enquiry ,and I have to wait for 72 hours more.
and now again I called care on october 10th,
how shamelessly they told me again for wait,
I m fed up by calling vodafone care.

pls do somthing.
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2016
Complaint marked as Resolved 
Verified Support
Oct 13, 2012
Vodafone India Customer Care's response
Hello Deepak,

We apologise for the inconvenience caused. Please know that we have now credited the amount that was deduced from two of the recharge done for Rs 34.00 on your account.

Regards,
Vodafone Customer Care, Haryana
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information