[Resolved]  Vodafone — callertune activation

Address:

North West Delhi, Delhi

Sir,
I am gaurav singhal. I m using a vodafone mobile number [protected]. On 29 november 2010 i recieved a message from vodafone that my callertune has been activated and rs 30 has been charged for the same. regarding this i called on their customer care. Their executive told me that i called on the no*567# (which i didnt) on 11:30 pm on 29 nov 2010. but i recieved the msg on 11:28 pm 29 november 2010 and he told me that i copied the song at 4:00 am on 28 nov 2010. at that time i was sleeping. i dont know why the hell they have activated my caller tune without my permission and charged me. Their executives dont have manners how to talk to customers. and they are completely lying. when i ask him that i want to talk to any senior person he put my call on hold for 10 mins actully after 10 mins i disconnect the call coz nobody was answering. please help me and take some action