[Resolved]  Vodafone — Safe Custody not activated

Address:

Chennai, Tamil Nadu

Hi

It was a real bad experience with Vodafone Customer Care official. I had given my mobile number for safe custody when i was going abroad.

After coming back I submitted a request for activation at Adyar Vodafone Store, Counter number C on 21/5/2013 . The executive there told the number will be activated within 24 hours. It has been a week now and the number is not activated yet. Today I went to same store to enquire about this and they said it will be activated in 4 hours (Surprised how 24hrs became 4 hrs). They gave me a Service request number and a phone number to contact in case it doesnt get activated. After 5 hrs it was not activated and I called up to the number given. The representative said the network was down (Usual dialogue when they dont want to give a proper answer) and will be activated in 30 mins. It has been 2 hrs now and I called that number multiple times and he is not picking up the phone.

This is real irresponsible behavior and really bad user experience. This is forcing me to disconnect the connection and move to a different provider.
SR Number : [protected]
Mob Number : [protected]
Thanks
Binoy